Data Deletion Request
আপনার NafcoReply account বা connected data delete করার request করতে নিচের process অনুসরণ করুন।
Public Page - No Login Required
This data deletion page is publicly accessible without login, as required for Meta app integrations.
Data Deletion Process
Submit a Request
আপনার data deletion request submit করার জন্য আমাদের contact করুন:
support@nafco.cloud
Include Required Information
আপনার request-এ নিচের information include করুন:
- Account email address
- Workspace name (if applicable)
- Relevant connected account or channel (if applicable)
- Description of what you want deleted
Verification
NafcoReply may verify account ownership before processing the deletion request to ensure data security.
Processing
Eligible data will be deleted according to applicable retention requirements and our Privacy Policy.
What Can Be Deleted
Account Data
Your account information, including profile details and authentication credentials.
Customer and Contact Data
Customer information, contacts, and associated conversation data stored in your workspace.
Messaging Data
Conversation history and messaging data from connected channels.
Connected Integration Data
Data associated with connected Meta integrations and other third-party services.
Lead Information
Lead data received from connected advertising campaigns and lead generation workflows.
Retention Exceptions
Some data may be retained for legal, security, or regulatory compliance purposes even after a deletion request. This includes data required for fraud prevention, legal obligations, or dispute resolution.
Disconnecting Integrations
If you want to stop future data synchronization from a connected service without deleting your account:
Disconnecting a Meta integration can be done through your workspace channel settings. This stops future data access from that connected service while preserving your existing NafcoReply account and data.
For Meta Platform Users
If you connected your Facebook, Instagram, WhatsApp, or advertising account to NafcoReply and want your data deleted, please submit a request using the process above. Your request will be processed according to NafcoReply's data deletion policy and applicable platform requirements.
Questions About Data Deletion?
If you have questions about our data deletion process, please contact us.